Shipping Policy

Registered Postage: $3.50
Registered Postage are handled by our courier company, EasyParcel. 
Orders placed for Registered Postage should be received within 2 to 3 working days after orders are fulfilled. 

Orders placed on Saturdays, Sundays or Public Holidays are handled on Monday or the first working day after. (Working days exclude Saturdays, Sundays and Public Holidays)

International Shipping: Varies
International Shipping are handled by our courier company, EasyParcel.
Orders placed for International Shipping will received their products from 3 to 14 days. (Varies by location and custom clearance)

Please be aware that delays may be imposed by your country's customs clearance. 

Delayed or Lost Orders:
A parcel is considered lost (For Registered Postage and International Shipping Only) after it has been in the courier tracking system for a period of 14 days and tracking status shows Lost. We will launch an investigation with the courier company and will send a new product the soonest we can.

We cannot take responsibility for delays caused by the courier. 
Orders placed by Normal Postage are unable to be tracked, if parcel are lost, we are not responsible for it. To prevent such problems, we always recommend Registered Postage.

Wrong or Incomplete Address:
If your package is returned to us due to an incorrect or incomplete address indicated by you, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at check out is incomplete or incorrect.